Complaints
If you wish to complain about the service you have received at the practice please do this either verbally or in writing to Lucy Calvert the practice manager.
Informal comments to improve our service are welcomed.
From 1st April 2009 a common approach to the handling of complaints was introduced across health and adult social care.
Please read our full complaints procedure policy (below) for further details.
Informal comments to improve our service are welcomed.
From 1st April 2009 a common approach to the handling of complaints was introduced across health and adult social care.
Please read our full complaints procedure policy (below) for further details.
Page Content Files
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Rockliffe Court Surgery Complaints Procedure Policy
Rockliffe Court Surgery Complaints Procedure Policy - Novermber 2018. Updated to remove reference to named practice manager.
Open the 'Rockliffe Court Surgery Complaints Procedure Policy' file